g, Custom Collaborators) Select the Agent type as Collaborator. 4. Freshdesk is an award-winning help desk platform built to cater to the customer support needs of small to large businesses. Please reach out to support@freshdesk. 0. Fishbowl; LMS: Cornerstone vs. Jive;. 0, while ManageEngine ServiceDesk Plus is rated 8. Bottom Line: Which is Better - eStreamDesk - Helpdesk or KronoDesk? eStreamDesk - Helpdesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than eStreamDesk - Helpdesk (62/100). Compare Freshdesk vs. ai Software (0). BMC FootPrints Service Core is rated 8. 6. Jive;. There is. KronoDesk offers users more features (7) than Web Tracks (5). Freshdesk is rated 8. KronoDesk offers users more features (7) than FoxPro (3). There is a clear winner in this case and it is KronoDesk! Looking for the right Construction solution for your business?OptiView offers users more features (13) than KronoDesk (7). Categorize, prioritize, and route tickets to the right teams by creating your own business rules. IFS assyst using this comparison chart. Threads enable Freshdesk agents to have focused discussions around a specific topic inside the ticket on a chat-like interface without clogging up the main conversation pane. Navigate to Admin > Workflows > Automations > Ticket updates tab and open the rule: 'Automatically reopen tickets when the customer responds'. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. Here you can see the list of default and custom statuses available. KronoDesk is an integrated help desk system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface: KronoDesk includes a powerful and flexible help desk ticketing system that can be quickly and easily tailored to meet your support needs. Robust customer service software like Freshdesk includes features for building a client portal and allows you to create and customize it to align with your brand. Fishbowl; LMS: Cornerstone vs. Go Flows > Configure > API library and click new API. Under the Rules section, click the ' + ' (plus) button and select Create a new rule. Choose the records you need to import from Zendesk to Freshdesk or vice versa. Help Desk: Zendesk vs. There. However when first standing up the system, you may have legacy help desk tickets already in another system or in an Microsoft Office document (e. 5. 743,713 professionals have used our research since 2012. TalentLMS; Phone System: Nextiva vs. Freshdesk, by Freshworks, is a leading customer engagement platform that enables people to work together to delight customers at every touchpoint. You will find your Freshchat account (s) listed on the following page. Looking for the right Document Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Freshdesk is ranked 5th in Help Desk Software with 16 reviews while ManageEngine ServiceDesk Plus is ranked 3rd in Help Desk Software with 24 reviews. There is a. Log in to your Freshdesk as an Admin. Search Login. Login to your Freshdesk account as an Admin. Here you will be able to create a new template and view all the article templates available in your knowledge base. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. There is a clear winner in this case and it is KronoDesk! Looking for the right Document Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews,. Freshdesk is ranked 6th in Help Desk Software with 14 reviews while ServiceNow is ranked 1st in Help Desk Software with 26 reviews. Facebook Business Manager ID. KronoDesk® is an integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. KronoDesk vs. On the other hand, the top reviewer of Zendesk writes "Useful customization features, robust security, and easy to use ". CUSTOMERS NOW EXPECT 62% 78% 57% Of customers have used social media for customer service Of customers pay more for a brand because of customer support Of the customers think that excellent customer service is of utmost importance Freshdesk makes it refreshingly easy to keep your customers happy Faster replies, personalized interactions, and seamless conversations across channels Source. Jive;. Freshdesk provides an unrivalled ability to stay on top of client support and issue management. (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than REALDoc (62/100). However, integrations with MOBtexting and Teckst will help you achieve this. Freshdesk; HR: BambooHR vs. (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Easy835 (62/100). 731,546 professionals have used our research since 2012. Comparing the top-of-the-line plans with similar features, Freshdesk is slightly cheaper: It costs $109/agent/month vs. Looking for the right Help Desk solution for your business?There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Answerbase is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Answerbase (75/100). Freshdesk features include: Support ticket system integrated. Embrace automation features. You can sort through tickets based on agents, group type, created time, resolution due date, and other criteria. Go to the Solutions tab and click on the menu icon to access Quick views. Drag and drop your respective widget from the right pane into the report canvas. Click on ' New ticket ' icon from the Menu bar on the top next to the 'Search' icon. Freshdesk’s powerful AI, smart automations, in-built collaboration, and an agent productivity-boosting feature bundle can help you reduce your AHT in no time. KronoDesk offers users more features (7) than SentryFile (0). Manual ticket sharing. CUSTOMERS NOW EXPECT 62% 78% 57% Of customers have used social media for customer service Of customers pay more for a brand. Connect Freshdesk to spreadsheet or database apps. KronoDesk is a helpdesk software that can includes customer support forums, ticketing and online knowledge base support in one single solution. This tool is so far the best in class at supporting our needs in supporting our client base. Updated: October 2023. Click on ‘New report’ on your help desk reporting interface and choose the basic entities—also referred to as ‘widgets’ in Freshdesk—that are available with the preset metrics in your help desk. Compare Freshdesk vs. 4. 743,467 professionals have used our research since 2012. Login to your Freshdesk portal as an Administrator. Jive;. Login to Freshdesk, an online cloud-based customer service software providing helpdesk support with all smart automation to get things done faster. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Help Desk: Zendesk vs. KronoDesk is more expensive to implement (TCO) than Freshdesk, and Freshdesk is rated higher (94/100) than KronoDesk (83/100). Learn to use the Freshdesk API to integrate existing and custom functionality into your helpdesk. Sign up for Freshdesk +1 (866) 832-3090 +1 (866) 832-3090 +91 (44) 6667 8040 +44 (800) 808 5790 +61 2 8188 4692. Zendesk provides hands-on onboarding and training for a seamless implementation process, protecting against the costs of a cobbled deployment. Looking for the right Document Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Freshdesk lets you create tickets from incoming customer issues and assign them to your customer support agents. Alternatively, you can click on the Marketplace Apps option and directly go to the Apps section to search for the app. As an example, here you can examine Jira Service Desk and KronoDesk for their overall score (9. The most basic plan is Time Starter which costs $5. Helping businesses choose better software since 1999 See full list on zapier. TOPdesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than TOPdesk (82/100). Please check the following in the Slack app: 1. In this article, we'll look at the Freshcaller admin settings on. Login Freshworks Go to Freshdesk. The new Freshdesk Portal allows admins to effortlessly create and manage multiple unique portals to deliver a tailor-made self-service experience. Connect almost any app to Freshdesk with webhooks. There is. We performed a comparison between Freshdesk, JIRA Service Management, and ServiceNow based on real PeerSpot user reviews. TalentLMS; Phone System: Nextiva vs. TalentLMS; Phone System: Nextiva vs. ManageEngine ServiceDesk Plus is ranked 3rd in Help Desk Software with 24 reviews while ServiceNow is ranked 1st in Help Desk Software with 25 reviews. Note: The Trello account used in this step will give access to all Trello boards for the app's functionalities. Freshservice ServiceDesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Freshservice ServiceDesk. KronoDesk offers users more features (7) than DocControl (0). Updated: November 2023. KronoDesk offers users more features (7) than MATRIX CTMS (0). Updated: November 2023. The Helpdesk icon (Admin > Account > Helpdesk Settings) to set up basic settings of your Freshdesk like language, time zone and colour schemes. Read user reviews of OpenPhone, Kintone, and more. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while IBM SmartCloud Control Desk is ranked 19th in Help Desk Software with 2 reviews. KronoDesk vs. Note: You can switch back to the Agent portal after reviewing the changes you have made by clicking on this link in. Oasis LMS is more expensive to implement (TCO) than KronoDesk, Oasis LMS is rated higher (84/100) than KronoDesk (83/100). We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. Use the drop-down available as part of the 'New Article' button to create a New Category or New Folder. 740,545 professionals have used our research since 2012. KronoDesk offers users more features (7) than Virtual Construction (0). Freshdesk; HR: BambooHR vs. If you do not have a Freshchat account, you will find the option to sign up from this page. There is a. 0, while Zoho Desk is rated 8. 1 and 6. DOWNLOAD NOW. DocControl is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than DocControl (62/100). That's an issue between Power Automate and Freshdesk when trying to connect. There is a clear winner in this case and it is. Fishbowl; LMS: Cornerstone vs. InterBase is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than InterBase (62/100). Freshdesk is rated 8. 3 against KronoDesk’s score of 6. Our onboarding team works with you on a custom plan to drive predictable, on-time outcomes so you can scale, people, process, and technology as part of your new support program. Help Desk: Zendesk vs. HappyFox vs. KronoDesk offers users more features (7) than Praxedo (6). 99, KronoDesk is priced a notch under most others and. Freshdesk is rated 8. Login to your Microsoft Office 365 as an administrator. Freshdesk is rated 8. Freshdesk is rated 8. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while Spiceworks is ranked 24th in Help Desk Software with 3 reviews. 0, while Spiceworks is rated 6. How to create a custom role. KronoDesk offers users more features (7) than EasyVista (0). Both tools offer the same amount of features. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Alternatively, you can click on the Marketplace Apps option and. Tele-Support HelpDesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated with the same score (83/100) as Tele-Support HelpDesk (83/100). The Starter plan is $19 per agent per month billed annually and $29 billed monthly. 4. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare Freshdesk vs KronoDesk. For assigning all the tickets to one particular agent, you can set the condition to check if 'Priority' is 'Low', 'Medium', 'High', and 'Urgent' (include all 4 priorities), so that the automation runs on all incoming tickets. ReliaServ is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than ReliaServ (51/100). Click 'Connect Account,' and you're done. (TCO) than KronoDesk, and KronoDesk is rated with the same score (83/100) as WalkMe (83/100). Note: On Freshdesk accounts created before February 2023, Threads will be enabled by the end of March 2023. There is a clear winner in this case and it. Updated: September 2023. In fact, the reason that Freshdesk was founded was in response to Zendesk’s 60-300% price increase. Enter your search term here. KronoDesk offers users more features (7) than Online Work Order Suite (2). Looking for the right Video Interview solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Check the box next to Default from Address and select the “from” email address. This 30-day, 3-agent trial version lets you feel and experience the benefits of KronoDesk. com) and click ‘Save. 0 up to the latest version. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Convert all email and social inquiries into tickets and track, prioritize, and reply using Freshdesk. You can also change what language your portal supports here. Freshdesk may temporarily disable access to your portal to ensure account protection and service availability. KronoDesk offers users more features (7) than CareManager (0). Freshdesk allows you to associate one contact with multiple companies and also remove companies associated with one contact. Fill in the other details and click ' Submit ' to create the ticket. Fishbowl; LMS: Cornerstone vs. However, your portal will automatically be unblocked after an hour. There is a clear winner in this. Step 4. , if you need to access these old tickets, you will. There is a. Setting up the APIs. 5. In fact, 70% of consumers expect interactions with AI-powered chatbots or human agents to have full context and provide a conversational experience. It is used as a general communication and issue tracking tool, so. KronoDesk offers users more features (7) than InterBase (3). KronoDesk vs Supportbench. Freshdesk is rated 8. KronoDesk price starts at $24 per user/month , On a scale between 1 to 10 KronoDesk is rated 2, which is much lower than the average cost of Help Desk software. Have complete control on when you want to send the CSAT surveys. To deliver a superior level of service and streamline customer support, companies turn to solutions like Freshdesk. DOWNLOAD NOW. There are more than 100 alternatives to Freshdesk for a variety of platforms, including Online / Web-based, Windows, Linux, Android and iPhone. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Updated: November 2023. Hevo Data helps you directly transfer data from Jira and Freshdesk(free data sources) and 100+ other data sources (including 40+ free sources) to Data Warehouses, or a destination of your choice in a completely hassle-free & automated manner. Help Desk: Zendesk vs. Freshdesk was founded partly in response to rising Zendesk prices, so it's no surprise that Freshdesk continues to be the more cost-effective option. Go to Admin > Workflows > Ticket Fields. Updated: November 2023. HappyFox vs. The native Freshservice-Freshdesk integration helps customer support teams on Freshdesk collaborate with internal teams on Freshservice and provide faster resolutions. a Freshdesk account that does not have any fields except default fields). Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. Pricing. Click on ' Freddy Reports' in the left navigation bar in your Freshdesk account. The Pro plan, which is the most popular, costs $95 per agent per month billed. You can import up to 10 custom themes and choose from them for each of your portals. PHPKB Knowledge Base offers users more features (9) than KronoDesk (7). Go to Admin > Team > Groups. When you need an integrated customer support solution that provides help desk, online forums and support knowledge base. DOWNLOAD NOW. Freshdesk; HR: BambooHR vs. There is a. Help Desk: Zendesk vs. To enable automatic ticket assignment for a group, please navigate to Admin > Team > Groups > Edit(corresponding to the group) and turn on "Automatic Ticket Assignment". Freshdesk is ranked 6th in Help Desk Software with 16 reviews while Spiceworks is ranked 24th in Help Desk Software with 3 reviews. IT Incident is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than IT Incident (79/100). Agent Portal - This is the Freshdesk agent interface you see when you log in to your account. I’ve completed the OTP process, but I’m unable to send or receive any messages. You can create articles and add information which would act as a repository for self-service for your end-users. Starting from $19. Freshdesk is ranked 6th in Help Desk Software with 15 reviews while Zendesk is ranked 7th in Help Desk Software with 9 reviews. Quick steps to raise a ticket from the agent portal: Log in to the Agent portal. Vivantio Pro is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Vivantio Pro (75/100). There is a clear winner in this case and it is KronoDesk! Jitbit Helpdesk offers users more features (8) than KronoDesk (7). To read about this feature on Freshdesk Mint, refer to this article insteadTo create a Category, click Manage > New Category. Log on to the Duo Admin Panel and navigate to Applications. Freshdesk; HR: BambooHR vs. With Reports, you can measure the following metrics to track the performance of. Freshdesk is ranked 6th in Help Desk Software with 14 reviews while TOPdesk is ranked 20th in Help Desk Software with 4 reviews. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Fishbowl; LMS: Cornerstone vs. On the agent portal, you can respond to incoming tickets, add knowledge base articles, check out reports, and so on. When a Freshdesk page takes time to load, or you experience a timeout before performing certain tasks, try logging in to the account via an Incognito Window. 83 per month for two users. When you open a ticket for which Freddy has solution article recommendations, you will see a ' Freddy Recommendations ' card at the bottom of the ticket text. 0. Freshdesk is rated 8. There is a clear winner in this case and it is KronoDesk!Quick recap. com. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Click on 'Enable' to enable. Freshdesk is rated 8. 0, while Zendesk is rated 8. This can be done by creating a new automation rule under Admin > Workflows > Automations > Ticket creation in Freshdesk. Importing from Microsoft Excel¶. AJ Help Desk offers users more features (16) than KronoDesk (7). KronoDesk offers users more features (7) than SherpaDesk (0). Available at $19. On Microsoft Team, go to apps and find the Freshdesk app. Check Capterra to compare Freshservice and KronoDesk based on pricing, features, product details, and verified reviews. 4 against KronoDesk’s score of 6. KronoDesk vs User. 168 verified user reviews and ratings of features, pros, cons, pricing, support and more. KronoDesk offers users more features (7) than SAP Digital CRM (0). Freshdesk emphasizes fast-paced setup—but without a dedicated onboarding team like Zendesk provides, the risk runs higher for issues during the implementation process. An unresolved ticket is a ticket with any status other than Resolved or Closed. The dashboard is well-organized, and the menu options are logically laid out. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. KronoDesk vs Bitrix24. Both tools offer the same amount of features. You can also evaluate agent and team performance by filtering by agents or groups, and even keep an eye on SLA management within your help desk. There is a clear winner in this case and it is KronoDesk! Compare Freshdesk vs KronoDesk. If you are on the Freshdesk Omnichannel plans, your Freshdesk and Freshcaller accounts are connected by default. 734,024 professionals have used our research since 2012. Jive;. Go to Admin > Chat. Tagging, canned responses and routing can easily be automated to save time and resources. If the issue persists, we will need the HAR file to troubleshoot effectively. Convert all email and social inquiries into tickets and track, prioritize, and reply using Freshdesk. Freshdesk Delight customers and agents with effortless service and support. To read about this feature on Freshdesk Mint, refer to this article insteadPricing Info. Fuss-free, user-friendly, and easily configurable; this web-based. The best alternative is osTicket, which is both free and Open Source. There is a clear winner in this case and it is KronoDesk!KronoDesk offers more features (7) to their users than DocLogix (5). To learn more, read our detailed Help Desk Software Report (Updated: October 2023). Simpler ways to associate customers with accounts and organizations. KronoDesk offers users more features (7) than Tele-Support HelpDesk (0). E-Documents is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than E-Documents (55/100). A sales CRM is a customer relationship management software that is necessary for tracking and managing processes in the entire sales and lead creation cycles. KronoDesk offers users more features (7) than WalkMe. This API request used the wrong HTTP verb/method. There is. 6. The top reviewer of JIRA Service Management writes "It lets you configure workflows and manage requests; it has a dashboard for monitoring". There is a clear winner in this case and it is KronoDesk! Looking for the right Help Desk solution for your. i. Send team notifications. There is a. Unsure of what to choose? Check Capterra to compare Salesforce Service Cloud and KronoDesk based on pricing, features, product details, and verified reviews. To learn more, read our detailed Help Desk Software Report (Updated:. To begin, you will have to create a category for the solution articles in your chosen primary language. CUSTOMER SUPPORT IS EVERYBODY’S BUSINESS With Freshdesk, your teams can work together to resolve customer issues fasters. KronoDesk offers users more features (7) than Vivantio Pro (0). Select the group for which you want to give the agents the privilege of changing their availability. There is a clear winner in this. The administration section lets you manage users, support agent groups, customer organizations and other important settings such as. Freshdesk vs Inflectra KronoDesk: which is better? Base your decision on 13 verified in-depth peer reviews and ratings, pros & cons, pricing, support and more. HP Service is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than HP Service (76/100). ManageEngine ServiceDesk Plus is rated 8. Compare KronoDesk with top alternatives for 2023: Freshdesk, SolarWinds, Desk-com, Zoho. Zoho People; Inventory: Epicor WMS vs. If the email is identified as a reply, Freshdesk performs additional sender email checks to make sure it's not spam. Navigate to Automations > Ticket > Ticket Creation > New Rule and set up a rule with conditions as per your requirement. From the menu on top, click Admin > Exchange. Larger companies with huge customer support departments and big user. We have recently refreshed our branding across our offerings and changed the. We performed a comparison between Freshservice, ServiceNow, and Zendesk based on real PeerSpot user reviews. Step 3. KronoDesk has an extensive administration capability that can be accessed using just a web-browser. Freshdesk also gives you the nifty option to automatically send a customized thank you message after the customer responds to the survey. You begin with a free sample import, so you can validate. Fishbowl; LMS: Cornerstone vs. What is better LiveHelpNow or KronoDesk? To successfully find the most helpful and productive Help Desk Software for your company, you should compare products available on the market. Get going for free. For example, here it is possible to match VCC Live’s overall score of 8. Fishbowl; LMS: Cornerstone vs. The web-based interface of KronoDesk® is ideal for managing your company's support desk. Updated: September 2023. Click on any ticket from the dashboard or the ticket list to view its details. Please enter your Freshdesk domain name and we'll help you out! Helpdesk name. The top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows. Click Protect an Application and locate the entry for Freshdesk with a protection type of "2FA with SSO hosted by Duo (Single Sign-On)" in the applications list. Product Information Reviews Pricing Inflectra KronoDesk Reviews & Product Details Inflectra KronoDesk Overview What is Inflectra KronoDesk? KronoDesk is an. 0, while TOPdesk is rated 7. With ticket filters, you can:Modified on: Wed, 25 Nov, 2020 at 6:56 PM. Healthcare Data Management System is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Healthcare Data Management System (62/100). KronoDesk offers users more features (7) than Document Storefront Solution (0). Add a name and optional description, then click Save. Looking for the right Help Desk solution for your business? There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. ai Software (25/100). KronoDesk vs. 168 verified user reviews and ratings of features, pros, cons, pricing, support and more. Users can. KronoDesk (N. Administration. Zendesk's lowest tier costs $19 per month no matter what, so Freshdesk has a slight edge on price. TalentLMS; Phone System: Nextiva vs. There is a clear winner in this case and it is KronoDesk! Looking for the right. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Help Desk: Zendesk vs. Freshdesk is designed to enable seamless customer communication across channels, increase agent productivity, and improve customer experience. Phone Channel Configure Freshdesk's phone channel to efficiently manage all customer calls in one place. Zendesk. By Nicole Replogle · October 10, 2022. Compare Freshdesk vs. DOWNLOAD NOW. The 11 best Freshdesk alternatives. You can either manually type out and create new tags or add existing ones to tickets. (TCO) than KronoDesk, and KronoDesk is rated with the same score (83/100) as Nerdio (83/100). There is a clear winner in this case and it is. ServiceNow is ranked 1st in Help Desk Software with 27 reviews while SysAid is ranked 18th in Help Desk Software with 1 review. Freshdesk vs Inflectra KronoDesk: which is better? Base your decision on 13 verified in-depth peer reviews and ratings, pros & cons, pricing, support and more. Compare price, features, and reviews of the software side-by-side to make the best choice for your. There is a clear winner in this case and it is KronoDesk!Help Desk: Zendesk vs. Help Desk: Zendesk vs. DOWNLOAD NOW. Drag and drop the new fields you want into the. PHPKB Knowledge Base offers users more features (9) than KronoDesk (7). There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. This integration enables. We have reimagined our Portal from the ground up for better manageability, accessibility, and effortless customization. Similarly, you can check which one has superior general user satisfaction rating: N/A% (osTicket) and N/A% (KronoDesk) to determine which product is better for your business.